GENERAL INFO



 



What makes your community unique?

The Marlowe offers a distinctive Austin lifestyle that combines direct access to Lady Bird Lake, downtown skyline views, and the natural beauty of mature oak trees and waterfront trails with the convenience of downtown living. Located in Austin’s South Shore District, residents can enjoy walking, running, paddleboarding, and outdoor recreation while remaining close to downtown, employers, restaurants, entertainment, and live music.  At The Marlowe, you’re a name, not a number.  Our management team is big enough to deliver and small enough to care.  We can offer residents a more personal relationship with the team who manages the community, resulting in responsive service, accessibility, and a team who truly knows the community and residents. 

Resort-inspired amenities include a rooftop pool with panoramic views, outdoor kitchen, 24-hour fitness center with free weights & Pilates, co-working spaces with privacy pods & offices, boardroom, sports simulator, media center, inviting social spaces, and on-site parking garage.  Inside, apartment homes feature modern finishes such as quartz countertops (many with waterfall islands), stainless steel appliances including dishwasher, wood-grain flooring (no carpet), Nest thermostats, walk-in closets with adjustable shelves, large windows, and in-home washers and dryers.  Thoughtful conveniences, including bike and kayak storage, a bike wash station, and a pet spa, complement the active lifestyle. The Marlowe brings together the energy of Austin, the beauty of lakeside living, and the comfort of a thoughtfully designed home, all in one exceptional location.

What Types of Floor Plans do you offer?



We offer one-, two-, and three-bedroom apartment homes with open-concept layouts, modern finishes, spacious living areas, fully equipped kitchens, and upscale bathrooms.  With 22 different floor plans, there’s bound to be one that’s just right for you.

What are your office hours?



Our leasing office is typically open Monday – Sunday for walk-in tours.  Tours by appointment are highly encouraged.  Check our website for current hours and to schedule a tour.







How can I schedule a tour of The Marlowe apartments?



You can schedule a tour by contacting our leasing office by phone or email, using the “Schedule a Tour” link on our website, or visiting us in person during office hours.  We’d be happy to assist you.

What do actual residents say about living at The Marlowe?

ApartmentRatings’ Verified Resident reviews are supported by SatisFacts, which surveys real residents and prospects directly about their experiences. The Satisfacts Survey Award recognizes exceptional resident satisfaction based on feedback from key experiences such as move-ins, work orders, and renewals. Because the feedback comes directly from residents and prospects who have interacted with the community, it provides a meaningful measure of the actual resident experience across areas such as maintenance, office staff, and grounds.  The Marlowe won the Satisfacts Survey award in 2024 and 2025. 

LOCATION

The Marlowe is ideally located at 1115 Town Creek Drive, Austin, Texas 78741, along the southern shore of Lady Bird Lake in Austin’s vibrant South Shore District, offering residents direct access to scenic waterfront trails, paddleboarding, and beautiful views of the downtown skyline. The location blends a relaxed, nature-inspired atmosphere with convenient access to downtown Austin’s employment centers, dining, live music, and entertainment. With major thoroughfares nearby, residents can enjoy the best of Austin while returning home to a more peaceful lakeside setting.

Is the community near public transportation or major highways & roads?



The Marlowe is just near CapMetro bus service, giving residents convenient access to Downtown Austin and destinations throughout the city.  The Marlowe puts residents close to I-35, SH 71 and US 183, with convenient access to Downtown Austin, the airport, major employment centers and destinations throughout the city.  And with East Riverside Drive nearby, getting around Austin is remarkably convenient.







How far is Austin-Bergstrom International Airport?



Conveniently located about 9 miles from Austin-Bergstrom International Airport (AUS), The Marlowe has easy access via East Riverside Drive and SH 71.







What schools are nearby?



The Marlowe puts residents within minutes of Austin ISD schools, private education options and higher education - including St. Edward’s University, UT, and Austin Community College.



APPLICATION & LEASING

How do I apply for an apartment?



You can easily apply online through our website or visit the leasing office where one of our Team Members can assist you during office hours.  At the bottom of our website under More Info, you can read our Resident Qualification Acknowledgement, which includes details regarding our rental criteria.  Applications typically require an application fee & deposit, proof of income, and a valid photo ID.







What are the income requirements?



Applicants are generally required to collectively have verifiable income in an amount not less than three (3) times the monthly rent payable by the Residents (not including any applicable monthly concessions).   At the bottom of our website, under More Info, you can read our Resident Qualification Acknowledgement, which includes details regarding our rental criteria, including if additional requirements are needed, such as having a Guarantor.

Do you run background and credit checks?



Yes. All applicants complete standard identification, income, credit, criminal, and rental history screenings.  Please contact the leasing office & speak with one of our Team Members who can explain the process.  Our Resident Qualification Acknowledgement, at the bottom of our website under More Info, includes details regarding our rental criteria. 







How long does the approval process take?



The key to a seamless application process is to have all your documents ready to upload.  After all documentation has been received, it typically takes 3 business days, depending on verification requirements.  If you are missing needed documents or there are other verifications needed, the process can take longer.







What type of lease will I sign?



The Marlowe uses the Texas Apartment Association (TAA) Lease because it provides residents with a standardized, professionally developed lease designed specifically for Texas rental housing. It clearly outlines the rights and responsibilities of both the resident and the community, helping provide consistency, transparency, and clarity throughout the lease term.







Is renter’s insurance required?



Yes, we require all residents who will be signing the lease to carry $100,000 in renter’s liability insurance. Before your lease begins, you’ll need to show us proof of coverage, and you’ll need to keep the policy active during your entire stay with us. If you don’t already have a provider, Homebody is a quick and easy option that meets all our requirements and they approve all our residents so you don’t need to worry about finding a provider.  You can sign up in about five minutes at their website or by calling 1.877.577.9850.  We also strongly recommend getting coverage for your personal belongings, as liability-only policies don’t cover those.  Let us know if you have any questions - we’re happy to help!







Is there an online portal for residents?



Yes, our online resident portal is where you can pay rent, submit & track maintenance requests, sign or renew your lease, view your lease & ledger details, reserve community spaces, manage renter’s insurance, rent a storage unit or bike space, and communicate with the team.







How do I pay rent?



You can easily pay rent through the online resident portal or in the office using a variety of payment methods, such as debit (ACH), credit card, echeck, MoneyGram, cashier’s or personal checks.







How do I renew my lease?



Lease renewal options are typically sent to you before the end of your lease and can be signed online through the resident portal. 







How much notice am I required to give before moving out?

Our lease requires a 60-day written notice of intent to vacate, and your move-out notice must not terminate the Lease before the end of the Lease term or renewal period.

Do you offer individual leases & co-living?

​We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared commons spaces). We offer a single lease with everyone 18 years and older on the same lease.

PETS







Is the community pet friendly?



Yes.  The Marlowe is a dog- and cat-friendly community.  We’d love to help welcome your furry family members home.  See the office for more details or read the Animal section of our Resident Qualification Acknowledgement at the bottom of our website under More Info. 

Is there a Pet Wash Station?



Yes, our on-site Paw Spa (pet wash station) is available so you can keep your furry family members clean and beautiful!







MAINTENANCE







How do I request maintenance?



Submit routine maintenance requests through the Resident Portal so those can be handled during normal business hours, Monday–Friday (excluding holidays).  Call (512) 674-0044 to report a maintenance emergency.  







How quickly are maintenance requests handled?



Routine requests are typically addressed within 48 hours unless there is a part that needs to be ordered, a third-party contractor that must be involved, there is a warranty issue that requires the manufacturer to respond, or there is another situation requiring our maintenance team’s attention.







What if I have a maintenance emergency after office hours?



Our maintenance team is available 24/7 for emergencies.  After office hours, call (512) 674-0044 and provide details to the answering service. If the issue qualifies as an emergency, the on-call Maintenance Technician will be contacted.







PARKING







Is there parking available?



Yes, The Marlowe offers residents several on-site parking options, including an on-site structured parking garage with first-come, first-served spaces, reserved parking spaces (for an additional charge), or EV Charging stations (payment at the station).  Contact our office to discuss available parking options to fit your unique situation.

Is there guest parking available?



Guests can park on the 1^st floor level of our parking garage or along the street.  Guests need to use the QR code on guest parking sign to register with the apartment they are visiting. 

Do you have Electric Vehicle Charging Stations?



Yes, we currently have 8 reservable stations (for an additional charge) and 8 first-come, first serve stations (paid at the station) for a total of 16 EV Charging stations. 







AMENITIES







What amenities does the community offer?

The Marlowe has a rooftop pool with panoramic views, outdoor kitchen, 24-hour fitness center with free weights & Pilates, co-working spaces with privacy pods & offices, boardroom, sports simulator, billiards table & shuffleboard, media center, inviting social spaces, dog spa, bike & kayak storage, storage units, and on-site parking garage with EV Charging stations.







Are there places to Work From Home or shared workspaces?



Yes, there is a boardroom and co-working spaces with privacy pods & offices where you can work.  Even the media center, dining room, and resident lounges can be used to work.  The amenities and office areas have Wi-Fi.  If you prefer to work outdoors, there are cabanas at the pool. 

Where are resident packages delivered?



We use the Parcel Pending locker system for package deliveries so you have access to your packages 24/7.  There is also a room where oversized packages can be delivered.  For hot & cold food deliveries, let your delivery drivers know to leave your food in the Minnow Pod system (in the 1^st floor main elevator lobby) which provides individual cubby insulation. 

What environmentally friendly features do you have?



EV Charging stations, Energy efficient air conditioning and heating controlled by the smart Nest thermostat, LED lighting, ceiling fans in all bedrooms, and the Teal Boiler system which is more energy-efficient than traditional individual hot-water heaters because it heats water centrally and on demand, rather than continuously maintaining hot water in multiple storage tanks. This reduces standby energy loss, improves efficiency, and can provide a more consistent supply of hot water.  Our community is a proud participant of the Austin Energy Green Building (AEGB) program.







Can guests use the amenities?



We welcome your guests to enjoy our spectacular spaces.  To maintain a peaceful & premium experience for all residents, guests must be accompanied by a resident and there is a limit of two guests per apartment. 







Can I reserve any amenity space for a private event?



Yes, the boardroom can be reserved for a private meeting or event.  See the office reservation details.







Are there resident events or community activities?



We love bringing neighbors together through social events and seasonal celebrations.  Getting to know your neighbors is a great way to experience our community, not just for the things you can do, but for the people you can meet.  We offer engaging resident experiences that are thoughtfully designed to bring neighbors together so everyone can feel welcome and at home.

Is there an on-site management office?

Yes, our leasing office is located on the ground floor at 1115 Town Creek Drive, Austin, Texas 78741.  Our on-site management and maintenance Team Members are eager to welcome and assist you. 

APARTMENT FEATURES







What apartment features are included?



Our apartment homes include washer/dryer, energy efficient air conditioning & heating with a Nest smart thermostat, stainless steel appliances including dishwasher, quartz countertops, deep kitchen sinks with single handle sprayer faucet, luxurious bathrooms with marble-style tile, and walk-in closets with adjustable shelves.  Many floor plans include private patios/balconies, generously sized bedrooms that accommodate a king-size bed, and soaking tubs.

Is there a Washer & Dryer inside every apartment?

Yes, a full-size front-loading washer & dryer is in every home.

What appliances are included?

Full-Size front-loading Washer & Dryer, Stainless Steel Kitchen appliances include a Microwave, Dishwasher, Disposal, Refrigerator/Freezer, and Self-Cleaning Oven with Ceramic Glass Cooktops.  The deep, stainless steel undermount kitchen sink has a pull-down sprayer faucet. 

Do you provide pest control?



Yes, pest control services will be performed by a licensed third-party pest control provider.  It is important that you report any pest issues right away and maintain a clean home.  Our pest control provider typically services the community once each week. Depending on when your request is submitted, it may take up to 8 days for the provider to visit and treat your home. Please understand that it may require additional treatments to resolve the issue.  Please speak to one of our Team Members if you have any questions.

Is Internet provided?



Residents are responsible for establishing their own Google or AT&T Fiber internet service.

What utilities are residents responsible for?



Electricity, water/sewer, trash removal, valet trash, and boiler management services will already be established, billed through the resident portal and added to the monthly rent.  We have a list of Fees and Other Charges at the bottom of our website under More Info. Please refer to our Fees and Other Charges list, your Lease Contract, or speak to one of our Team Members if you have any questions.  We’re happy to help!